Refund policy
Returns & Refunds
We want you to be happy with your purchase. If there’s an issue, contact us and we’ll help.
Returns window
Returns are accepted within 7 days of delivery, provided the item is unused and in its original condition and packaging.
Non-returnable items
Items that show signs of use, damage after delivery, or are not in original condition.
Return process
1. Contact us with your order number and photos (if applicable).
2. We confirm eligibility and share return instructions.
3. Once received and inspected, we issue the refund.
Refund timeline
Approved refunds are processed within 5–10 business days (bank processing times may vary).
Return cost
If the return is due to a defect or our error, we cover return shipping.
Otherwise, return shipping is paid by the customer.